Data Deletion | Fulikang Medical

1. Local App Data / 本地应用数据

Current Folink functions are designed primarily around local health records and device connection. Users may remove app data by deleting records inside the app where available, clearing app storage through system settings, or uninstalling the app.

当前 Folink 福联主要以本地健康记录和设备连接为主。用户可以在应用内删除可删除的记录，或通过系统设置清除应用数据，也可以卸载应用以移除本地应用数据。

2. Account or Cloud Data / 账号或云端数据

If a future version of Folink offers account, cloud backup or server-side storage features, users may request deletion of account data or server-side data by emailing us.

如未来版本提供账号、云备份或服务器存储功能，用户可以通过邮件申请删除账号数据或服务器端数据。

3. How to Submit a Request / 如何提交请求

Send an email to privacy@fulikangmedical.com or support@fulikangmedical.com with the subject line "Folink Data Deletion Request".

Please include:

Your name or contact email.
The app platform: iOS or Android.
A description of the data you want deleted.
Information needed to verify that the request relates to you, if applicable.

4. Response Time / 处理时间

We will review deletion requests and respond within a reasonable period, generally within 15 business days after receiving the required information. Some records may be retained where necessary for legal, security, dispute resolution or compliance purposes.

5. Data That May Be Deleted / 可删除的数据

Health profile information provided by the user.
Measurement records entered manually or synced from devices.
Device binding or pairing records.
Support contact records, except where retention is required for legal or compliance reasons.

6. Contact / 联系方式